1) WHERE ARE YOU BASED ?
We're happily based in ,Bangalore the silicon valley of India .
2) HOW DOES SHIPPING WORK?
- Remake deals partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand,China, India, etc.
- Because we ship directly from our partners in these countries,Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 1 to 3 weeks . Please consider any holidays that might impact delivery times.We offer international shipping options too - no matter where you are, you can buy from us!
3) THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?
If you're buying from outside of the U.S. (particularly in Canada), your country's customs department may decide to hold your items at the border temporarily, often without explanation! Note: Canada's customs department takes a particularly long time to resolve these holds. This is relatively rare, but if your order is held up in customs, we suggest calling your country's customs department directly and ask that they release your items immediately.Note: if for some reason your order is never released by customs, we'll send you a replacement!
4) WHAT IF I NEED TO RETURN SOMETHING?
No worries! contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back.
5) HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?
Send us an email via this form and we'll get back to you as soon as we can.
How much does shipping cost?We offer FREE international shipping. Please note, duties and other international shipping charges are non-refundable .
6) Where does Remake Deals ship?
USA , UK , Canada , Australia , new Zealand , France and Germany .